Frequently Asked Questions

Q: Do you have minimum or maximum numbers that you work with?
A: No. Our service culture is to support each client’s specific needs within our framework of services. The transition from individual to group travel is based on 8 people or more, however we will gladly assist should the numbers be below 8.

Q: Do you charge for quoting?
A: No. We will gladly entice and persuade you with a free quote!

Q: Will it cost a lot more to make use of your service, as we have tight budgets?
A: No. We consider each brief and carefully cost accordingly with total transparency, all whilst offering our clients the benefit of volume purchases.

Q: Do you offer on-site assistance?
A: Yes. The TIME team offers extensive operations experience to ensure that each event runs smoothly. This is an optional service, however is recommended for major events.

Q: Do you only work in Cape Town?
A: No. We work nationally and internationally with inbound and outbound groups and events.

Q: Do you offer full account services?
A: Yes. We manage all suppliers and submit one detailed invoice after each event or booking.

Q: Why use a Professional Organiser?
A: Using a professional ensures the benefit of: -

• the best rates (bulk buying)
• tried and tested service providers
• the latest trends in technology, theme and activities
• ease of planning (all considerations pre-empted)
• saving you time to focus on your career
• reduced stress
• a professional and successful event, that ran smoothly

Q: Why use TIME?
A: Because you would like to have the best team behind your when planning your next event.

• Our team consists of only senior staff only.
• We work as a team, enhancing service levels, expertise, creativity and diversity.
• Our passion for our industry, clients and events ensures that we want to and do deliver the best.
• A track record of successful events combined with loyal clients is what we have achieved and will always strive for.
• Our service culture is innate, not trained, with humility at its core.
• We are committed to our community and environment.
• We have developed state of the art systems, to ensure accurate logistics and reporting.
• When planning an event we understand that
  

1. the necessity to convene is driven by objectives
   
2. the success is measured by the outcome
   
3. budgets are real
   
4. there is no compromise on service excellence
   

As a result, our company has organically blossomed into something we are very proud of.

Do you have any more questions?
Please feel free to contact us at [email protected].